Many people in Ealing still default to booking a GP appointment when they feel unwell. In reality, a growing number of everyday health concerns can be assessed and managed safely by a pharmacist through the NHS Pharmacy First service.

January is one of the busiest times for GP practices, which makes knowing when to use Pharmacy First especially useful.

What Pharmacy First is designed for

Pharmacy First allows trained pharmacists to assess certain common conditions and provide advice, treatment where appropriate, or referral when needed. This service follows NHS pathways and clear clinical guidance.

Conditions commonly covered include:

• sore throat
• earache
• sinus pain
• infected insect bites
• certain skin conditions
• uncomplicated urinary tract infections (for eligible patients)

Not every symptom will be suitable, but a pharmacist can quickly advise whether Pharmacy First applies or whether GP input is needed.

Why many patients choose Pharmacy First

Patients often tell us they value:

• quicker access to care
• the ability to speak face-to-face without long waits
• clear explanations of symptoms and treatment options
• knowing when something does not require antibiotics

Pharmacists at Bramley Pharmacy are trained to recognise red flags. If your symptoms suggest something more serious, you’ll be advised to see your GP or another appropriate service.

A sensible first step, not a replacement

Pharmacy First doesn’t replace GPs. It helps ensure patients are seen by the right healthcare professional first. This improves access for everyone and reduces unnecessary pressure on GP appointments.

For parents, working professionals and older patients alike, it can save time while still providing safe, regulated NHS care.

Using Pharmacy First at your local pharmacy

As a community pharmacy serving Ealing W5, Bramley Pharmacy provides Pharmacy First consultations in a calm, professional setting. If you’re unsure whether your symptoms are suitable, you can ask – advice itself is often reassuring.

January is a good time to understand what services are available locally in Ealing, so you know where to turn when something minor comes up.

Pharmacy First consultations are provided in line with NHS guidance and following appropriate assessment.